The first 48 hours after you realise it was a scam
What to do first, what can wait, and why speed with your bank matters more than anything else.
Act now · International (US, UK, Canada, Australia examples)
Source-backed guides to crypto scams, wallet safety, payment disputes and fraud reporting. Clear actions, official sources and honest recovery limits.
41 guides. AI-assisted education with official sources, not individual professional advice.
What to do first, what can wait, and why speed with your bank matters more than anything else.
Act now · International (US, UK, Canada, Australia examples)
How to capture messages, transactions and timelines before they disappear — without re-living every moment.
Records · International
Cards, bank transfers, crypto, gift cards and cash each travel differently. Here is what that means, honestly.
Options · International (US and UK examples)
People who have lost money are often targeted again by someone promising to get it back. Here are the signs.
Safety · International
Reporting rarely brings money back on its own — but it matters, and it opens doors. A clear-eyed guide.
Reporting · US, UK, Canada, Australia
Fraud is a crime engineered by professionals. Understanding how it works can ease the weight you are carrying.
Wellbeing · International (US, UK and Ireland helplines)
Understand the difference between tracing, freezing and recovering crypto, and the practical steps worth taking after a theft.
Crypto recovery · International; local law and platform rules apply
How to document a Bitcoin loss, read transaction evidence carefully and avoid paying for impossible reversals.
Crypto recovery · International
Record a Tether loss accurately, distinguish token transfers from fake balances and understand the limits of freezing requests.
Crypto recovery · International; network and issuer restrictions vary
Prepare a concise exchange fraud report with the records support teams can use, without handing over wallet secrets.
Reporting · International; exchange policies differ
What transaction analysis can show, where attribution becomes uncertain and how to evaluate a tracing report.
Crypto recovery · International
Locate the right hash, network and receipt—and avoid confusing an exchange reference with an on-chain transfer.
Records · International
Separate a malicious approval from a stolen recovery phrase and protect remaining assets without making the loss worse.
Wallet safety · International; wallet-specific instructions apply
Understand allowances, wallet disconnection and the checks to make before signing a revocation transaction.
Wallet safety · Networks and tokens using smart-contract allowances
What exposed recovery words mean, how to think about a clean replacement wallet and why rescue offers can be dangerous.
Wallet safety · International; wallet-specific instructions apply
A professional dashboard and a successful small withdrawal do not prove an investment platform is genuine.
Scam recognition · International
Distinguish real tax responsibilities from demands for a release deposit, clearance certificate or account-unlock payment.
Scam recognition · International; tax rules vary by residence and activity
How deceptive investment invitations use token approvals, fake returns and withdrawal charges to target crypto holders.
Scam recognition · International; smart-contract risks vary
Recognise the relationship-to-investment pattern, preserve evidence safely and respond without blaming yourself.
Scam recognition · International
Check the group, the firm and the payment route before following a mentor, professor or trading assistant.
Scam recognition · International
AI branding does not remove investment risk. Check custody, withdrawals, permissions and independently verifiable business details.
Scam recognition · International
Distinguish documented verification from moving withdrawal conditions, and build a useful complaint without sending more money.
Investment checks · International; FCA references apply to the UK
Scammers copy genuine firms' details. Learn which contact information to compare and how to verify a financial approach.
Investment checks · UK examples; the identity-checking principle applies internationally
Verify the legal entity, exact contact details and relevant permissions—not just whether a company appears in a search result.
Investment checks · UK examples; use your own country's regulator where applicable
Request a recall, explain how the payment happened and keep reimbursement questions separate from attempts to stop the funds.
Payment options · International; reimbursement rights differ by country
The £85,000 cap, the 7 October 2024 start date and why not every crypto or bank-transfer loss falls within the rules.
Payment options · United Kingdom; qualifying Faster Payments and CHAPS APP fraud
Explain the merchant's role, preserve the promised service and avoid assuming every crypto purchase qualifies for a refund.
Payment options · International; issuer, network and local law determine rights
What to save, how to distinguish a purchase from a personal transfer and why linked-card protection is not automatic.
Payment options · International; app protections and local law vary
Keep the card and receipt, report the code disclosure quickly and understand why a refund is possible in some cases but never assured.
Payment options · International; FTC guidance is US-focused
Save the kiosk receipt, wallet destination and instructions, then contact the operator without paying another so-called safety deposit.
Payment options · International; operator and local rules vary
Prepare transaction details, save your complaint at submission and understand what an IC3 report can—and cannot—do.
Reporting · United States reporting channel; IC3 also accepts international complaints
Use Report Fraud, Police Scotland, your payment provider and the FCA for their different roles rather than waiting for one report to do everything.
Reporting · United Kingdom
Create a short chronology linked to original records, separate facts from assumptions and avoid counting the same loss twice.
Records · International
Save context, exports, email headers and payment instructions without installing new software or exposing private information.
Records · International; recording laws vary
Disconnect the session, use a clean device for urgent calls and credentials, and check the wider account compromise.
Account safety · International
A password, passport copy and bank account number create different risks. Build a focused response rather than changing everything blindly.
Account safety · International; IdentityTheft.gov and credit-freeze references are US-specific
Check identity, legal powers, deliverables and total costs—and recognise when free official reporting is the better first step.
Recovery safety · International; professional regulation varies
Why recovery taxes, activation deposits and guaranteed-release charges deserve scrutiny after an initial fraud loss.
Recovery safety · International
Separate urgent payment action from complaint deadlines, investigations and paid professional work without relying on invented averages.
Recovery safety · International; UK examples are identified
Request the reason, challenge factual errors and preserve escalation deadlines instead of starting the same claim repeatedly.
Complaints · International; Financial Ombudsman guidance applies to the UK
Help with urgent calls, records and emotional strain without blame, pressure or taking over the person's financial decisions.
Wellbeing · International; emergency and support services are local